With Microsoft solutions for field service, Coders (An EDM Company) enables you to leverage automation to better organize business processes and give employees the data they need to deliver exceptional customer experiences.
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4 Keys to Satisfying 21st Century Customers
American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company’s direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of …
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Customer story: Meals on Wheels
For the Meals on Wheels organization in Greenville County, South Carolina, serving and improving the lives of community members is a daily practice. As the nonprofit company grew, so did the need for their services in their community. Leaders at Meals on Wheels knew they needed a comprehensive technology solution that would protect the data …
Steve Gleason on technology and making ideas come to life
Companies that have adopted the cloud to drive business growth move faster, deliver more value and are able to address change more effectively than those constrained by rigid policies and processes. They use the flexibility of the cloud to their advantage, constantly finding new ways to scale nearly infinitely and gain deeper insights into customers …
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Modernize sales productivity
Are you exhausted at the end of your workday, trying to sort through of all of the information being thrown at you? In our modern age of distraction, there’s no question that focusing on what’s most important can be a challenge! There are so many systems to sort through and often expectations are unclear. If …
Customer Story: SitePro Part 2
SitePro is a software company with a mission to enable the digital oil field. In this video, discover how Microsoft Azure helps SitePro harness the power of data to drive transformation for its oil and gas company customers. Read More…
Customer story: Steve Gleason
Communication and connection are key to quality of life. Steve Gleason, the famed NFL safety, demonstrates this daily. He has ALS and is no longer able to speak. He uses Microsoft technology and advanced eye tracking software to communicate with his family and the world. Your business can use technology to digitally transform. Contact us …
Customer story: iSalon
For UK-based business iSalon, protecting sensitive customer data is their top priority. iSalon provides software and management systems to over 2,000 hair salons, and most of their customers are small business owners who have poured their life savings into their companies. iSalon depends on security technology from Microsoft 365 Business to defend against information loss …
Customer story: Jack’s Diving Locker
Jack’s Diving Locker, a scuba diving and snorkel educational facility, uses Microsoft 365 Business to securely run their business and to streamline their outreach efforts. Since adopting a cloud-based security and communication solution, its founders have grown their business from five sets of gear and a Volkswagen van to a company with two retail stores …
Customer story: IHG (InterContinental Hotel Group) grows and scales its global business with hybrid cloud
InterContinental Hotel Group (IHG) has over 5,000 locations around the world. With so many locations and on-premises legacy systems, IHG struggled to bring new technology to market quickly. That’s why they adopted the cloud, which added control and a wallet-friendly price point. With a cloud-first model, you can bring new tech to customers faster and …