Every technology in today’s world features artificial intelligence (AI). Virtual robots that learn your data and then decide on the right calls that need to be taken before teaching those new finding to other virtual robots. Many people might think that this is just a trend where every company is pushing to include AI in its products, but in reality AI are too good that they can make every product better and every process easier. How can that be true in the case of business processes?
In Microsoft’s Dynamics 365 AI contributes to three main decisions that are in a way hard to make by humans since they involve tracking and analyzing a huge load of data and calculating several indices all at once. That is where AI becomes not just of huge help, but rather necessary.
AI in Dynamics 365 collects all sorts of data regarding your products, your customers and your people; It makes data-driven decisions based on out-of-the box, AI-powered intelligence that turns data into insights and insights into action; and predicts trends, uncover new opportunities, and scale as your business grows.
You can use AI in Dynamics 365 to:
- Get deep insights into the hands of your field sellers and inside sales reps for better customer engagement and decision making, where prebuilt and embedded insights reveal the best prospects and customers to focus on as well as the most impactful actions to move relationships forward, while empowering managers to improve sales and team performance.
- Take informed action and improve the service experience using out-of-the-box insights. Empower customer service teams to easily create and deploy virtual agents in minutes.
- Stay on top of market trends and relevant news with AI-driven insights. Improve customer relationships and win fans by engaging in the right conversations, faster.
- Retain customers and build loyalty by using data and AI from Dynamics 365 Customer Insights. Infuse the insights into business applications and processes. Empower your marketing, sales, and service professionals to deliver exceptional one-on-one interactions.
- Better understand your fraud environment. Provide sample data to generate insights that help identify opportunities to improve your fraud protection capabilities.
- Benefit from insights found across all merchants using Fraud Protection helping identify fraud patterns faster and reduce fraud losses.
- Optimize your system, adjust risk score cutoff thresholds, and better inform business decisions through machine learning recommendations.
If you look at the uses of AI in Dynamics and in running the process of your
business you understand how powerful AI is and how much of help it can be,
therefore do not hesitate to join the top businesses of the world in using MS
Dynamics AI add-ons, and don’t hesitate to join the future.