CODERS: The Blog

Microsoft Dynamics is not just an ERP that runs operations and keeps track of data, it is a place where you can make good use of this data and transform it into a return on investment. MS Dynamics offers a wide range of features to help you market and sell your products and services directly to your audience or through various digital media channels.

Such features include:

Run multichannel campaigns: Use email marketing, web landing pages, events, SMS integration, phone calls, and custom channels to attract the right prospects.

Personalize buyer experiences: Use configurable templates, reusable content blocks, design tools, and Microsoft Stream videos to prepare content and set up customer journeys based upon their engagement.

Nurture leads from LinkedIn: Use Dynamics 365 Connector for LinkedIn Lead Gen Forms to target matched audiences, nurture leads, and create a buyer’s journey based on LinkedIn content and interactions.

Simplify event management: Organize in-person and digital events with an events portal to manage registrations, sessions, speakers, and improved venue logistics with QR codes and wait lists. Use integration with ON24 or other webinar providers for digital events.

Personalize website visits: Customize landing pages for prospects based on their attributes and past behavior. Generate more leads with tailored emails that personalize the customer experience.

Create a connected view of your customer data: Share one source of information about contacts, leads, and customers to deliver a connected experience across the buyer’s journey with Microsoft Dynamics 365 for Sales.

Close more deals with account-based marketing: Enable your sales and marketing efforts to target accounts that are most likely to generate the largest revenue. Orchestrate the buyer’s journey for account-level leads with personalized content, and nurture activities to maximize revenue.

Track prospect throughout their journey: Priorities leads that are ready for sales engagement with multiple lead scoring models and sales readiness grades. Move prospects more efficiently through the marketing and sales funnel by enabling sellers to add contacts to marketing campaigns with automated workflows to hand off sales-ready leads and drive follow-ups.

Increase productivity: Easily set up and view campaigns with marketing calendars showing campaign timelines and activities. Also use familiar Office 365 tools for collaboration with colleagues, leads, and customers.

Gain marketing insights: Get real-time, out-of-the-box insights and marketing analyzers. Build custom dashboards for deeper analysis of your marketing performance. Also, build custom dashboards to analyze performance.

Focus on top priorities: Target the right audience with dynamic segmentation, lead scoring models, and artificial intelligence (AI) to identify high priority prospects and contact them at the right time with smart scheduling.

Improve social engagement: Create and schedule social posts to support your campaigns. Gain social and web insights from Dynamics 365 Market Insights on topics that are relevant to your campaigns and events.

Survey customers: Conduct online surveys to better understand your customer needs and to apply learning to your marketing investments.

Adapt quickly: Accelerate time to market with the easy-to-use onboarding dashboard. Adapt the application to your needs by using no-code visual editors and tools that simplify build and deploy processes for web and mobile apps.

Extend and connect: Automate processes across Dynamics 365 applications and third-party systems for better service engagement experiences. Use the rich set of customer journey and segment APIs to help configure marketing campaigns. Build new segments, modify existing segments, or connect with tools like Microsoft Flow.

Invest with confidence: Rely on the Microsoft cloud platform to reduce the cost and complexity of operating a global infrastructure, and trust our state-of-the-art datacenters to safeguard your data.

Drive innovation: Transform your customer interactions with deep insights provided by AI, such as spam scoring that guides your teams to the right business outcomes.

You can simply find all what is needed for all sorts of marketing operations is available in one place and for one reason, boost your marketing and sales and create the ROI your business deserves.

Get Microsoft Dynamics 365 now and be a winner.

Every technology in today’s world features artificial intelligence (AI). Virtual robots that learn your data and then decide on the right calls that need to be taken before teaching those new finding to other virtual robots. Many people might think that this is just a trend where every company is pushing to include AI in its products, but in reality AI are too good that they can make every product better and every process easier. How can that be true in the case of business processes?

In Microsoft’s Dynamics 365 AI contributes to three main decisions that are in a way hard to make by humans since they involve tracking and analyzing a huge load of data and calculating several indices all at once. That is where AI becomes not just of huge help, but rather necessary.

AI in Dynamics 365 collects all sorts of data regarding your products, your customers and your people; It makes data-driven decisions based on out-of-the box, AI-powered intelligence that turns data into insights and insights into action; and predicts trends, uncover new opportunities, and scale as your business grows.

You can use AI in Dynamics 365 to:

• Get deep insights into the hands of your field sellers and inside sales reps for better customer engagement and decision making, where prebuilt and embedded insights reveal the best prospects and customers to focus on as well as the most impactful actions to move relationships forward, while empowering managers to improve sales and team performance.

• Take informed action and improve the service experience using out-of-the-box insights. Empower customer service teams to easily create and deploy virtual agents in minutes.

• Stay on top of market trends and relevant news with AI-driven insights. Improve customer relationships and win fans by engaging in the right conversations, faster.

• Retain customers and build loyalty by using data and AI from Dynamics 365 Customer Insights. Infuse the insights into business applications and processes. Empower your marketing, sales, and service professionals to deliver exceptional one-on-one interactions.

• Better understand your fraud environment. Provide sample data to generate insights that help identify opportunities to improve your fraud protection capabilities.

• Benefit from insights found across all merchants using Fraud Protection helping identify fraud patterns faster and reduce fraud losses.

• Optimize your system, adjust risk score cutoff thresholds, and better inform business decisions through machine learning recommendations.

If you look at the uses of AI in Dynamics and in running the process of your business you understand how powerful AI is and how much of help it can be, therefore do not hesitate to join the top businesses of the world in using MS Dynamics AI add-ons, and don’t hesitate to join the future.